SMS Terms & Messaging Policy

Last updated: 29 August 2026 · This page is the English original. 이 페이지는 영문 원문입니다.

This page describes the text-message programs operated by GOLDEN KEY TPS (“Golden Key TPS”, “we”, “us”) in connection with the SimplePOS point-of-sale system: what we send, to whom, how consent is obtained, how often messages arrive, and how to stop them.

1. Who we are

GOLDEN KEY TPS supplies and supports the SimplePOS point-of-sale system for retail shops and restaurants.

• Legal entity: GOLDEN KEY TPS
• Website: https://goldenkeypos.com
• Support email: info@goldenkeypos.com
• Support phone: +1 (888) 992-1715
• Business address: 2730 N. Berkeley Lake Rd. NW, Suite B100, Duluth, GA 30096, USA

2. The message programs

We operate two separate programs. They are consented to separately, and agreeing to one never enrols anyone in the other.

A. Account, transaction and support messages

Sent to the person who gave us the number, about their own account and their own transactions. Frequency varies with the recipient’s own activity — a message is sent when something happens on the account, not on a schedule.

• Signup and verification — confirming an account request and delivering a one-time verification code.
• Payment approval — confirming that a card payment at the POS was approved, voided or refunded.
• Receipt — a copy of the receipt for a purchase, where the customer asked for it by text at the counter.
• Support and service — replies to a support request, and notices about the service.

B. Offers and sale announcements (marketing)

Promotional messages about offers, sales and new features. Up to 4 messages per month. This program requires its own separate opt-in and is never sent to anyone who has only consented to program A.

3. How consent is obtained

We collect express written consent by one of the following routes, and by no other. We never buy, rent or import phone-number lists, and we never message a number that reached us any other way.

• This website. On the Get started form, each program has its own checkbox. Both are unchecked by default. Neither is required to submit the form, and neither is a condition of creating an account or of purchasing anything. The exact wording displayed next to the checkbox at the moment it was ticked is stored with the submission, together with the date, time and originating IP address, so it can be produced on request.
• At the counter. A shop using SimplePOS may record a customer’s consent when that customer gives their phone number at the POS. Consent for account/transaction messages and consent for marketing messages are recorded as two separate flags on the customer record, and every change to either is written to an audit trail with the date and the person who made it.
• By text. Where a shop publishes an opt-in keyword, a person may consent by texting that keyword to the published number. The reply confirms the program, the frequency, the rates disclosure and how to stop.

4. Sample messages

These are representative of what is sent under each program. Names, amounts and references are illustrative.

5. Message frequency

• Account, transaction and support: frequency varies. Messages are triggered by the recipient’s own activity — an account request, a card payment, a refund, a support reply — so a quiet account receives none.
• Offers and sale announcements: up to 4 messages per month.

6. Cost

Message and data rates may apply. We charge nothing for the messages themselves; your mobile carrier’s standard message and data rates apply to messages you receive and to any reply you send.

7. How to stop, and how to get help

• Reply STOP to any message to be unsubscribed immediately. You will receive one confirmation and then nothing further. END, CANCEL, UNSUBSCRIBE and QUIT are honoured the same way.
• Reply HELP to any message for support contact details.
• Reply START to resubscribe after opting out.
• You may also email info@goldenkeypos.com, or ask the shop to remove the consent flag on your customer record.
• Opting out of marketing does not opt you out of account and transaction messages, and the reverse; they are separate consents. Replying STOP stops both.

8. Carriers

Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and to network availability, and is not guaranteed.

9. Supported carriers and devices

Messages are supported on all major carriers in the United States, including AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket and Virgin Mobile, and on any handset able to receive SMS. Not all carriers or devices are supported in every area.

10. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information are excluded from any text-message originator opt-in data and consent; this information will not be shared with any third parties.

Phone numbers and consent records are used only to operate the programs described on this page and to support the SimplePOS service. We use messaging providers strictly as processors to deliver messages on our behalf; they may not use the numbers for their own purposes. See the Privacy Policy for what we collect, why, how long we keep it, and how to have it removed.

11. Changes

We may update this page. The date at the top is when it last changed. Material changes to what is sent, or to how often, are notified before they take effect to anyone currently enrolled.

12. Contact

GOLDEN KEY TPS · info@goldenkeypos.com · +1 (888) 992-1715 · 2730 N. Berkeley Lake Rd. NW, Suite B100, Duluth, GA 30096, USA